Chat with live model online

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Small Business, Lemon Stand, Volusion, Ecomchain, Oracle Commerce, Ecwid, Miva, Pinnacle Cart, X-Cart, and others.The Needle Ecommerce Live Chat interface is an elegant, seamless experience customized for your online store.And because the “add to cart” and “checkout sequence” is easier than trying to complete a transaction through a live chat agent, live chat reduces conversions. The easiest way to prove the ROI of chat is to capture leads from the conversations.Tracking uplift in signups and sales is a little trickier.When you or your team sit on live chat, you should notice that between 10 and 50% of all your website visitors engage with you.

These voice-of-the-customer transcripts are rich with long tail keywords and core keywords that will be indexed by search engines to improve page rank and drive more traffic to your store.The rules engine targets shoppers who are most likely to buy and guides them to the sale or to buy more.The result is a higher AOV, higher conversion rate and more revenue.We analyzed the qualitative data in our live chat transcripts to create a vocabulary of customer words.We used this data to optimize our website and landing page copy and saw a 176.33% conversion rate increase.

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